Out of 10 items 6 items got delivered. Therefore, you will get eligible to be paid back for 4 items within 5-7 working days.Possibility 2, Replacement: -
We don’t have offer the replacement.Possibility 3, RTO: -
Courier Returns occur when the order is undelivered and marked as ‘Returning to Origin’ (RTO). Please find below the potential reasons for the order being marked as RTO.Reasons for undelivered shipment
1. Customer not contactable
2. Incomplete address
3. Customer refused delivery
4. Door/premises/office closed
5. Pin code not serviceable
In all of the above mentioned cases we will Partial refund 80% of the item price and retain 20% as logistic & packing fee.Return Conditions:
1. All the products sold by us are in new condition.
2. You are required to notify us within 10-15 working days post-delivery if in unlikely situation that the product arrives damaged of faulty. With the detailed description, you are requested to provide images or a short video clip (depending on the nature of issue) focusing of the concerned area in order to process the claim further. Once the concern is assessed and approved by the customer service department, we shall contact you for further process.
3. Return freight will be subtracted from refund in case of change of mind, item not as expected, size issue (despite given dimensions). We will Partial refund 80% of the item price and retain 20% as logistic & packing fee.